Very good service

I bought my 2011 Elantra April 2011. It took 4 1/2 hrs to do the paperwork. In August I took the car back because the drivers seat had a bit of a shake in it and it was annoying. When i took it in I was told there was nothing wrong with it. In September the play turned into a movement in the seat and it had gotten progressively worse. I took it back in. I spoke to Aaron Fields, Service Advisor. He said he could not see a problem. I showed him the seat. He told me that if I was going to be agressive with my car then that would happen. I did not apreciate his rude comment. I took my car to the service department to be seen by a service tech, not a service advisor. I asked Aaron if he was a tech or mechanic and he replied "No." He told me that they did not like to do warrantee work on the weekend and to bring it back during the week. I told him I worked m-f 8-5. He said there was nothing wrong with my car. I explained that if he could show me ALL the 2011 Elantras seats did the same thing then I could accept that, if not then my seat moving while I drove was unacceptable. He gave me the number to the service manager Frank after I had to ask for it twice. I called Frank on the following monday......4 times! Finally I got to speak to him. Frank proceeded to tell me that they do get paid to do warrantee work and alot of customers don't understand that. My response was...I don't care if you get paid for warrantee work or not. You did get paid for th Elantra I purchased form you and it is under warrantee and I want it fixed. So. I have to take my new car in a third time to get these people to honor and fix the warranteed seat in my car. Today is the day I go in. It is a saturday and my day off. I will spend yet another saturday off in the service dept at Jenkins Hyundai. We will see what happens. I will never purchase a car, or recommend this dealership to anyone. It is sad that after only 5 months of buying this new car, that I am having problems with getting warantee work fixed. How would Hyundai the corporation feel, knowining how Jenkins deals with the repairs and warrantee work that is not being done for its consumers???

I have made an appt with David Maus Hyundai in Deland for later today. My faith in this dealership is gone but I wanted to give them one last attempt to fix this wrong. David Maus says there should be no play or movement in the seat and it sounds like safety issue that needs taken care of immediately. They had no problem with me bringing it in on saturday to be fixed.

How can 2 Hyundai dealerships be telling me 2 different stories? Is it the car or is it the dealership itself?.....time will tell.